Shipping & Returns

Shipping

All orders are processed within 2–4 business days.

Once shipped, delivery typically takes:

• 3–7 business days depending on your location

You will receive a tracking link via email once your order is shipped.

We work with reliable courier partners to ensure your order reaches you safely and on time.

Returns & Exchanges

We accept returns or exchanges only in the following cases:

• You received a damaged or defective product

• You received the wrong item or size

To request a return or exchange:

• Contact us within 48 hours of delivery

• Share clear photos of the issue

If approved, we will arrange a replacement or refund.

Non-Returnable Cases

As our products are made-to-order, we do not accept returns for:

• Incorrect size selection

• Change of mind after purchase

Please refer to our size guide before placing your order.

Refunds

Once your return is approved:

• Refunds will be processed to your original payment method

• It may take 5–7 business days for the amount to reflect

Need Help?

For any issues or questions, contact us at:
support@shopwithsenpai.com

We’re here to make sure you have a smooth experience. 

Every order is handled with care. If something goes wrong, we’ll fix it, no unnecessary hassle.