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        Privacy Policy

At Shop with Senpai, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

When you place an order or interact with our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party gateways)

We only collect information necessary to process your orders and improve your experience.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate order updates and support

  • Improve our website and services

  • Send updates about new drops or offers (only if you opt in)

3. Payment Security

We do not store your payment information.
All transactions are processed securely through trusted payment gateways such as PayU / Razorpay.

4. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

5. Sharing of Information

We do not sell, trade, or rent your personal information.
Your data may only be shared with:

  • Delivery partners (for order fulfillment)

  • Payment providers (for secure transactions)

6. Cookies

Our website may use cookies to enhance your browsing experience and understand how users interact with our site.

7. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of promotional communications

To do so, contact us at: support@shopwithsenpai.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, you can reach us at:
support@shopwithsenpai.com

Payment Methods

Payment Methods

Payment Options

We accept secure online payments through trusted payment gateways.

You can pay using:

  • Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Net Banking

  • Wallets supported by our payment partners

All payments are processed securely via PayU, ensuring safe and reliable transactions.

Secure Payments

Your payment information is fully encrypted and processed through certified payment gateways.
We do not store any card or payment details on our servers.

Why Prepaid Only?

To ensure smooth operations and fair pricing for everyone, we currently accept prepaid orders only.

Cash on Delivery (COD) has become increasingly unreliable, with a high number of orders being placed but not accepted at delivery. This leads to unnecessary losses and delays, especially for small businesses like ours.

By keeping orders prepaid, we’re able to:

  • Process orders faster

  • Avoid cancellations and delivery issues

  • Maintain consistent product quality and service

We appreciate your understanding and support, it helps us continue delivering better products without compromising on quality.

Need Help?

If you face any issues during checkout, feel free to contact us at:
support@shopwithsenpai.com

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